Pre-orders
What is the difference between Pre-Order and Pre-Sale?
Products available for pre-order means it is currently not in stock and will be made to order. Each production run takes approximately 3 months from the pre-order start date to arrive at our warehouses. Products available for pre-sale have been made
How long will products be available for pre-order?
Based on feedback from our community, we are trailing a pre-order period of 45 days to ensure every collector has a chance to participate.
Can I cancel my pre-order?
Yes, cancellations are accepted within 14 days of the campaign start date, and a full refund will be issued. After that 14-day window, cancellations can only be refunded as store credit. We recommend reviewing your order carefully before placing it.
Can I make changes to my order after it's placed?
The only change we can accommodate after an order is placed is updating your shipping address. Please contact support at [email protected] for further assistance. The following changes are not possible once your order is confirmed:. Please double-
What discounts are available for pre-orders?
As a thank-you for ordering early and waiting for production, pre-order customers receive:. No code required, discount is automatically applied at check-out. A pre-order binder must be added to your cart first to successfully redeem the offer on the
Why can't I add pocket pages to my cart?
There are two things to check:
Can I shop in-stock items with my pre-order?
Unfortunately, pre-order and in-stock items CANNOT be combined in the same order as they ship at different times, which complicates fulfilment. If you'd like to purchase products currently in stock, a separate order must be placed.
When will my pre-order ship?
Each production run takes approximately 3 months from the pre-order start date to arrive at our warehouses. During the pre-order period, we will provide the expected shipping dates for reference. You'll be able to track the status of your pre-order a
How can I track my pre-order?
From March 2026, you can now follow your order through every stage of production from manufacturing all the way to shipment with our brand new Pre-Order Updates Tracker!