Christmas
When do I need to place my order for it to arrive before Christmas
We recommend sending your Christmas parcels as early as possible to ensure that your gifts arrive in time for Christmas. Delays during the November-December busy period are expected due to the anticipated influx of orders. Please allow at least 1 wee
My tracking is not updating? Help
Due to the anticipated high volume of orders, there may be delays in tracking. Often packages are moving in transit but you may not see updates regularly. Additionally, we've observed that sometimes the system can be overwhelmed by the influx of orde
My parcel is missing? My parcel is damaged.
We’re here to help over Christmas!. Please be sure to monitor your tracking regularly and are available when the parcel is delivered. If your order had been delivered but you have not received it, please contact [email protected] for assistance. If
I’d like to get my parcel gift wrapped.
Unfortunately, at this stage we are unable to offer gift wrapping. However, we are offering a digital Christmas Card that you can print and personalise with your gifts!
Do you have Christmas gift cards?
Yes we do! Please select the Christmas gift card design when you checkout.