You will have to contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled before they have been dispatched. If your order has already been
1. Please refer to our returns policy below:[Prism Platinum will only accept a return, exchange or refund if the products are returned in their original packaging and condition within 14 days of the goods being delivered. No refund will be made for p
Refunds are only offered in cases where an error has been made on our end. All change of mind refunds must go through the returns process and will be compensated through our Store Credit System.