What is Rise AI?
Rise AI is a new crediting system that Prism Platinum will be introducing to reward our loyal customers. It will replace our Collector Point system and become another avenue to compensate customers for damages.
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Rise AI FAQ
What is Store Credit?
Prism Platinum Store Credit is a virtual currency that can be used to pay for your purchases on our online stores.
What happened to Collector Points?
Collector Points have been removed and will no longer be earned on our website. While the concept was similar, Collector Points had various limitations such as:. Inability to stack with Discount Codes. Lack of awareness of Collector Points. Inability
How can I earn store credit?
Here are the main ways to earn Store Credit:. You can get Store Credit by placing an order at Prism Platinum’s Online Store. You will receive 2% of the total value of your order. Referrals - The Referrer receives $2.50 store credit if a new customer
How will the crediting system work?
For pages and sleeves. We are looking to introduce a percentage system where we will credit customers an equivalent amount to the the number of damaged sleeves/pages they have received. For binder related damages. We will asses the extent of damage a
Will my collector points disappear?
All existing Collector Points have transitioned to Store Credit equivalent to 5% of the total value of orders originally set by our previous points system. For a limited time, we will allow customers who have accumulated points from multiple websites
How can my store credits be used?
Is there any limit to the amount of Store Credit used during purchase?. No. Store Credit can be used to buy any of the products on the Store Online Store (shipping costs excluded). Can I stack Discount Codes with Store Credit?. Yes, you can! Store Cr
Does Store Credit expire?
Store Credit is valid for 12 months from the date of purchase. However, you will be reminded 3 months prior. For more information regarding the use of Store Credit, please lodge a support ticket online.