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Product Related Enquiries

Are your products PVC-free and Acid-free?

All our sleeves and pages are PVC-Free and Acid-free! They have been tested on our personal collection before being available in the shop. You can store with confidence!. We have introduced a PVC-free version of our toploaders that are a 1st in the w

Do my inclusions fit in (X) item?

You are able to find all sizing dimensions by clicking the 'SPECIFICATIONS' tab under the ADD TO CART button for each product. Please be advised that there are different measurements for packaging, product size and maximum dimensions of inclusion tha

When will you restock (X) item?

Please check back regularly, we are always working on restocking items and adding new products. You can also subscribe to a listing to be notified when its available for purchase again!. Note: Limited edition products will not be restocked. Once sold

Do you sell photocards?

Prism Platinum does not sell official photocards, the photocards seen in the listings are from our personal collection. We encourage trading with the collecting community.

What sleeves/pocket pages do I use for (X) album? Can you help?

We have introduced a Blogpost tab on our website dedicated to helping new collectors choose what product to use with their inclusions. You can also check out our Instagram to see if we have showcased the specific album and the supplies required. Can’

How do I use the Backboard and Binder Shield?

In an empty binder, the backboard is the first item to be placed followed by your pages. The backboard will sit under your pages and prevent your pages from curling around the binder rings. The second backboard will sit on top of all your pages. The

What pages should I use for the larger Monsta X photocards

Although larger than regular standard photocards, the Monsta X photocards do fit our Premium Clear Photocard Sleeves - Standard and can be used with the [Version 2] Custom A5 Pages - 4-Pocket - Standard Photocard and Custom A4 9-Pocket Pages - V4 - S

What pages and sleeves fit the BTS lightstick photocards (70x100mm)?

We would suggest using the Premium Mini Tour Photocard Sleeves. These are compatible with the [Version 2] Custom A5 Pages - 4 - Pocket - Mini Tour and Custom A4 8-Pocket Pages.

What are your best recommendations for sleeving when it comes to (X) pages.

Custom A5 Page. Custom A4 Page. Sleeve. Custom A5 Pages - 1 - Pocket - Mini Poster – Clear. Custom A4 2-Pocket Pages. New Jeans Premium Postcard Sleeves - Type B - 25 Pack. Custom A5 Pages - 2-Pocket - Postcards - Clear. Custom A4 4-Pocket Pages. Pre

What is the difference between A4 and A5 binders?

A4 binders are approximately twice the size of A5 binders. Please be mindful when choosing your pages that you use the correct pages. A4 binders use A4 pages and similarly A5 binders use A5 pages. A post shared by ULTBIAS (formerly Prism Platinum) (@